We are glad to inform you that your order has been successfully placed, it will activated shortly. It appeared to be a variation of the same thing, likely leading to a fake refund: 24, a Reddit user posted a third example of the Norton email renewal scam. Please call our Experts for refund and settlement issue on +1 – ( 760 ) – ( 248 ) – 4214īILLING & SETTLEMENT DEPARTMENT Norton Email Scam Example #3 NORTON Total All Round Security In One year 1 $267.00 USD Auto Debit ITEM Finish Date Qty Total Amount Method of Payment Your Annual membership for NORTON Total All Round Security has been renewed and updated successfully. Thank you for your interest in our products. Payment successfull, Invoice DYU24012022LAM To restate, these email addresses and the phone number were all part of the scam and were not managed by Norton: One little red flag in the fake product name was the fact that the scammers chose the words “All Round” instead of “All Around.” Once again, was copied onto the email, and the same phone number was there too. (Photo by Justin Sullivan/Getty Images) Norton Email Scam Example #2Īnother Norton scam email was from It mentioned Norton Total All Round Security. Flashback to 2010 when it was more popular to buy McAfee and Norton security products in stores. In reality, they would take the financial information and attempt to steal funds. The scammers eventually would ask for bank account or credit card details, claiming that a refund would be processed. The goal for the scammers was for consumers to respond by email or phone to ask for a refund for the supposed Norton product renewal. However, this was nothing more than a fake set up for the scam. The emails claimed that a payment had been successfully processed to renew a Norton subscription.
The scammer asked for the invoice number in the email. We were connected to a scammer who may have been located in a foreign call center. We called the number knowing that the whole thing was a ruse. The phone number listed in some of the Norton scam emails was 76. We looked into these emails, which are in fact part of a known “phishing” operation aimed at tricking recipients into divulge private information. Turns out, a few of these weren’t even real Norton products.
Some of the scam renewal emails mentioned Norton Total Protection, Norton Total All Round Security, Norton 360, Norton 360 Auto Edition, Norton PC Life, Norton Family All Device, and Norton LifeLock. Other names may be trademarks of their respective owners.Since at least 2021, an email scam has targeted victims with the claim that Norton had renewed their annual membership subscriptions.
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. I complained that I needed to know what was going on and was ostensibly transferred to a line that would answer "momentarily." At 3 hours of wait time I just gave up. Sunday 9/13 I called the support number to see what was happening and was told that it might be another 24 hours before I got a call back. Thursday 9/10 I opened a chat again and was assured that the case had been raised to a higher level and it'd be another 24 hours before I might hear back. 2 hours later I opened another chat and the woman explained that I had to be raised up to a higher level of care that would take 48 hours to get back to me. Riyaaz took my information and phone number assuring me that he'd call back if we got cut off. When that failed I opened a chat with Norton (case # ). I ran autofix and when that failed I ran Norton remove and restore. On Monday 9/7 my computer refused to upload new virus definitions and the connected items included a new location I could not identify AFTT 63.36.82.184.
Twice I had issues and they promptly and fully corrected the situation.